Analysts
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Look at what leading analyst firms have to say about our solutions

01

Deliver exceptional digital communications and win customers with UniServe™ NXT

The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.

Digital Customer Experience- Business Impact for Finance

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Customer Communications Management leverages advanced customer journey mapping techniques, using relevant, and highly engaging, personalized messages. The CCM solution can integrate seamlessly with legacy systems, streamline processes and eliminate operational silos.

Unlock the power of Digital First- Business Impact for CX Managers

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The measurable benefits of Customer Experience Management efforts are multi-faceted, such as customer satisfaction, loyalty, and retention leading to improved NPS and incremental revenue through up-sell and cross-sell

Delivering business value for IT with Digital Customer Engagement

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Today, CIO's face the difficult challenge of bringing new technologies and processes to the business, whilst simultaneously maintaining their security and governance posture effectively

A crucial strategy for marketers to enhance customer experience

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Customers expect innovative, intuitive and latest technologies that helps them be engaged. While enterprises have this pressure to meet these customer expectations, they also need to look at ways to increase revenues and reduce costs.

Enhance CX with interactive mobile responsive statements

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The Interactive HTML 5 Based CCM solution built on UniServeTM NXT platform transforms customer experience for banks significantly. With this solution

Insights from IBM, Red Hat, and Intense Technologies on the Power of Agile Customer Communications to Elevate CX | Key Insights - September 14, 2023

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Elevating CX with Agile Customer Communications: Insights from IBM, Red Hat, and Intense Technologies | Key Takeaways from the webinar

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10

Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner

Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.

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Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions

Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.