Centralized Customer Communications-Intense Technologies

Accelerate Revenues with
Centralized Customer Communications

Optimize spending, and enhance customer journeys with consistent branding across
multi-channel communications for better engagement with UniServe NXT Customer Communication 360O Platform

Unify Communications and Improve Revenue Generation

Minimize communication spends and suppress redundant communications with unified governance for better control and management.

Enhance Customer Experience (CX)

Optimize end-to-end customer journeys including onboarding, statement updates, loyalty management, claims approval/rejection, and more.

Adopt
Governance

Centralize communications on a unified platform for multiple LOBs and communication channels.

Ensure 100% Compliance

Avoid penalties and fines due to non-adherence to regulatory reports of communications.

Minimize Operational Expenditure (OpEx)

Eliminate the cost of sending redundant communications and reduce IT operation costs of change management.

UniServe™ NXT 360O Platform-Intense Technologies

UniServe™ NXT 360O Platform

Today, Enterprise customers demand greater control, transparency, customization, and faster service delivery. Leverage a unified platform to get a bird's eye view of your end-to-end communication performance and effectiveness.

peer environment

Recognized By Leading Analysts

Our CCM Platform has been recognized by leading analyst firms like Gartner, Fortuner Business Insights, and Quadrant.

Ranked #1 in Gartner Peer Insights, 2023

UniServe NXT Digital Suite has been rated as the Number one CCM solution by customers across the globe in Gartner Peer Insights. In Product Capabilities it has been rated 4.8/5, and in Service & Support again 4.8/5. For Integration & Deployment, the solution has been rated 4.7/5 and in Evaluation & Contracting too, the rating is 4.7/5.

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Recognized in Fortune Business Insights 2024 CCM Report

Fortune Business Insights recognizes Intense Technologies as a leading CCM vendor in their CCM report for the second consecutive year.

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Recognized in the Quadrant SPARK Matrix™ for CCM, 2024

Intense Technologies has been recognized in 2024 Quadrant SPARK Matrix™ for Customer Communication Management.

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Get a Bird's Eye View-Intense Technlogies

Get a Bird's Eye View

Discover the perks of centralizing communications with multiple LOBs and decrease the cost of operations. Get a single source of truth and a real-time dashboard to stay on top of your customer communications. Leverage customer journey mapping for better control and management.

Interactive and Personalized Communications for Seamless Customer Journeys

Learn how our UniServe™ NXT Communication Governance Management Platform empowers organizations to efficiently engage with customers, enhance communication efficiency, comply with stringent regulations, and reduce spending.

Interactive and Personalized Communications-Intense Technlogies

Deliver Exceptional
Customer Experiences

Redefine customer experiences, adopt communication governance, improve operational efficiency, enhance Net Promoted Score (NPS), and reduce costs.

Finance-Intense Technlogies

Finance

Track and monitor payments in real time and enhance CX

Customer Experience-Intense Technologies

Customer Experience

Get real-time insights into customer journeys

Information Technology-Intense Technologies

Information Technology

Modernize existing legacy infrastructure instantly

Marketing-Intense Technologies

Marketing

Get customer insights for marketing campaigns