In10s Featured in the Omdia Universe: Digital Experience Management (DXM), 2025–26 report
Intense Technologies Limited, a leading AI-first, platform-driven services company, has been included in the Omdia Universe: Digital Experience Management (DXM) report for 2025–26. This inclusion relates to Intense Technologies’ AI-driven Customer Communications Management, cloud computing, and Digital Experience Management offerings, designed to deliver innovative, scalable, and personalized solutions that help enterprises across industries enhance customer engagement, streamline operations, and reduce operational expenses to drive business growth.
Omdia is known as a global technology research and advisory group that provides market intelligence and advice. The Omdia Universe: Digital Experience Management (DXM) report provides a comprehensive comparison of solutions offered by leading DXM vendors, helping decision-makers identify and create a shortlist of platforms to evaluate their enterprise needs.
Powering AI-Driven Innovation
In10s incorporates a wide range of capabilities that help enterprises optimize communication workflows. Some of the key features include:
- AI-powered development tools such as prompt-based screens, sketch-to-screen conversion, and query builders accelerate application creation, reduce development effort, and speed time-to-market.
- Content processing capabilities, including auto-summarization, translation, entity extraction, and automated tagging, ensure faster, accurate, and error-free content delivery at scale.
- Copyright and asset compliance that features reverse image matching, watermark detection, digital fingerprinting, and license expiration alerts to protect IP and reduce regulatory risks.
- Asset management with duplicate detection, version similarity checks, semantic and contextual search, and voice/image search to improve productivity, streamline operations, and make content easily discoverable.
- Gen AI capabilities, including AI content generation, subject line optimization, and AI agents to deliver highly personalized communications and enhance customer engagement.
On this occasion, Mr. C. K. Shastri, Founder and Chairman at Intense Technologies, said:
“Over the past two decades, we have focused on combining low-code flexibility, composable architecture, and embedded AI to enable organizations to streamline operations, automate workflows, and deliver seamless, multichannel experiences. This inclusion by Omdia validates our vision and motivates us to keep pushing the boundaries of digital engagement, empowering enterprises to innovate confidently while maintaining compliance and operational excellence.”
Being included in the Omdia Universe reinforces In10s’ continual efforts to provide AI-driven, future-ready solutions that redefine how businesses engage with their customers and optimize every interaction.
Why did Omdia choose to include Intense Technologies? Read the report to find out (subscription required) here.
About Intense Technologies Limited
Intense Technologies is a publicly listed, AI-first, Platform-driven Services Company specializing in mission-critical solutions for communications, data management, and process automation across the BFSI, Telecom, and Government sectors. Through its innovative platforms, the company impacts a billion lives daily. Recognized by leading industry analysts such as Gartner, IDC, Aspire, Celent, and Omdia, Intense continues to empower enterprises with best-in-class IP-enabled platforms and services to help them achieve their digital-first goals.
Serving clients across four continents, Intense Technologies has helped leading banks achieve three-digit crore savings by centralizing and optimizing their customer communication processes. The company handles the delivery of 1 billion notifications annually, generates 50 million statements monthly, and has successfully onboarded over 1 billion subscribers.
Intense Technologies: BSE: 532326; ISIN: INE781A01025; Bloomberg: INTEC IN