News

See the latest update about Intense Technologies from around the world

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Deliver exceptional digital communications and win customers with UniServe™ NXT

The third-largest insurance company in India and the largest non-bank private-sector life insurer in India implemented the CCM solution built on the UniServe TM NXT platform for consistent communications while offering a single platform to automate customer communications processes.

Hyderabad
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June 11, 2019

Intense Technologies Achieves Leader Position in 2023 SPARK Matrix for Customer Communications Management

Intense Technologies has been recognized as a Technology Leader in Quadrant Knowledge Solutions' 2023 SPARK Matrix™ for Customer Communication Management.

Hyderabad
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June 11, 2019

How a telecom service provider enhanced its B2B customer experience with UniServe™ NXT Platform

The world’s second largest telecom service provider, saved more than 4 million Euros in just operations cost apart from other savings, in the 1st year of implementing our award winning solution built on UniServe™ NXT Platform.

Hyderabad
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June 11, 2019

A crucial strategy for marketers to enhance customer experience

Customers expect innovative, intuitive and latest technologies that helps them be engaged. While enterprises have this pressure to meet these customer expectations, they also need to look at ways to increase revenues and reduce costs.

Hyderabad
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June 11, 2019

Delivering business value for IT with Digital Customer Engagement

Today, CIO's face the difficult challenge of bringing new technologies and processes to the business, whilst simultaneously maintaining their security and governance posture effectively.

Hyderabad
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June 11, 2019

Delivering business value for IT with Digital Customer Engagement

Today, CIO's face the difficult challenge of bringing new technologies and processes to the business, whilst simultaneously maintaining their security and governance posture effectively.

Hyderabad
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June 11, 2019

Unlock the power of Digital First- Business Impact for CX Managers

The measurable benefits of Customer Experience Management efforts are multi-faceted, such as customer satisfaction, loyalty, and retention leading to improved NPS and incremental revenue through up-sell and cross-sell.

Hyderabad
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June 11, 2019

Digital Customer Experience- Business Impact for Finance

Customer Communications Management leverages advanced customer journey mapping techniques, using relevant, and highly engaging, personalized messages. The CCM solution can integrate seamlessly with legacy systems, streamline processes and eliminate operational silos.

Hyderabad
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June 11, 2019

Quadrant SPARK Matrix™ Recognizes Intense Technologies for Customer Communication Management, 2024

Hyderabad, India – February 29, 2024 – Intense Technologies Limited, a global Enterprise Platform and Tech-enabled services company has been recognized in 2024 Quadrant SPARK Matrix™ for Customer Communication Management.

Hyderabad
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June 11, 2019

Fortune Business Insights Recognizes Intense Technologies for Customer Communication Management, 2024

Hyderabad, India – April 30, 2024 – Intense Technologies Limited, a global IP-enabled Platform and Services company has been recognized in Fortune Business Insights in the Customer Communication Management domain.

Hyderabad
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June 11, 2019

CeBIT interviews Jayant Dwarkanath (CEO, Intense Technologies Ltd.)

CeBIT interviews Jayant Dwarkanath (CEO, Intense Technologies Ltd.) after his session on "Business agility for B2B Customer Experience". Jayant talks about how Intense Technologies uses big data to provide relevant customer experience

Hyderabad
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June 11, 2019

Showcased customer experience platform at Mobile World Congress 2015

Intense Technologies showcased UniServeTM, customer experience platform that digitalizes customer-facing business processes. Intense showed how UniServeTM can create a 360 degree view of customer interactions from existing data silos by modernizing legacy environment without waiting for long drawn transformation projects.

Hyderabad
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June 11, 2019

Intense Technologies announces global agreement with one of the world’s largest communication service provider

Intense Technologies announces multi-year, multi-country agreement with the procurement company of one of the world’s largest communication service provider for UniServeTM - their digital transformation platform that automates customer centric processes throughout the customer journey within any enterprise.

Hyderabad
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June 11, 2019

Sponsored CUSTOMER EXPERIENCE MANAGEMENT IN TELECOMS GLOBAL SUMMIT 2015

Intense Technologies exhibited UniServeTM, platform for digitalization of customer-facing business processes. Intense Technologies’ VP - Americas, Mr. Hector Garcia spoke on “Building customer centricity for sophisticated B2B customers” and illustrated how world’s leading telecom service provider benefited from customer experience platform

Hyderabad
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June 11, 2019

Q3 FY15 Revenues at Rs. 106.9 Mn Q3 FY15 EBITDA at Rs. 8.6 Mn UniServeTM continues on its growth trajectory

Intense Technologies today announces its financial results for the quarter and nine months ended December 31, 2014

Hyderabad
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June 11, 2019

Exhibited Digital Transformation Platform at 4th International Exhibition and Conference on Banking Technology, Equipment & Services 2015

Intense technologies exhibited their digital transformation platform UniServeTM that drives customer centricity across customer lifecycle at this event.

Hyderabad
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June 11, 2019

Independent research firm features Intense technologies as a “Hot Emerging Indian Business Technology Vendor”

Hyderabad, India - December 23rd, 2014 – Forrester prominently published Intense Technologies Limited in their report titled “Hot Emerging Indian Business Technology Vendors to Watch in 2015”. Intense’s digital transformation platform UniServeTM is described as “automating customer-centric processes throughout the customer life cycle”.

Hyderabad
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June 11, 2019

Exhibited at 4th Annual Middle East Banking Summit

Intense technologies exhibited two digitalization products, UniServeTM 360 & UniServeTM Onboard at the event.In this event Intense has showcased a working paperless Onboarding solution (UniServeTM Onboard) that is currently being used by a leading Telecom Service provider in the Middle East. Many banks were impressed by the way our automated solution could integrate with the Emirate card system, scan bar code, QR code and passport thereby eliminating manual entry errors and maintain accurate customer data.Our customer communication solution (UniServeTM 360) also had a working model that was appreciated and was much needed by banks in the Middle East.On the whole Intense Technologies products are a fit for the Middle East banking and financial sector.

Hyderabad
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June 11, 2019

Anil Kumar joins Intense Technologies, an impetus for their global growth strategies

Hyderabad, India, August 20th, 2014 – Head quartered in India, Intense technologies having developed a comprehensive digital transformation framework is fast penetrating into global markets. Recently Mr. Anil Kumar, who held senior management positions in various global software organizations, has joined Intense as Global Head – Sales & Marketing to lead and execute their global expansion plans.

Hyderabad
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June 11, 2019

Intense Technologies digital transformation Products featured in NASSCOM’s Product Excellence Matrix Report

Hyderabad, India, July 23rd, 2014 - Intense Technologies products UniServeTM 360 & UniServeTM CorpCare have been prominently featured on NASSCOM’s Product Excellence Matrix report, titled “Indian Enterprise Software Products – On Accelerated Growth Path”. 250+ enterprise products were nominated for this report under various categories with highest nominations for customer centric applications.

Hyderabad
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June 11, 2019

Intense technologies in growth spree, registers 36% increase in revenues as profits soar to 110%.

Hyderabad, India, June 2, 2014: Intense Technologies (BSE: INTENTECH – 532326) today reported results for the financial year ended 31st March, 2014. The Company reported net revenues of Rs.46.79 crores, up from Rs.34.43 crores, an increase of 36% compared to the last financial year. The bottom line is up from Rs.5.36 crores to Rs.11.25 crores recording a jump of 110% compared to the last fiscal year.

Hyderabad
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June 11, 2019

INTENSE Doubles Software Installations Growth; Innovative Digital platform to boost sales in 2014

Interest in the INTENSE Digital Transformation Platform continues to grow, if these numbers are any indication

Hyderabad
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June 11, 2019

Intense Technologies Records 39% Growth in Revenues; Profit Propels to 146%

Intense Technologies (BSE: INTENTECH, 532326) today reported results for the third quarter of 2013. The company reported net revenues of Rs. 12.63 crores, up from Rs.9.98 crores, an increase of 27% compared to same quarter of the last fiscal year. The bottom line growth is up from Rs.1.91crores to Rs. 4.10 crores recording a jump of 114% compared to the same quarter of the last fiscal year. With mandates for its brand UniServeTM by dominant Telecom Majors growing worldwide, Intense expects the momentum to continue while it consolidates its growth in overseas markets.

Hyderabad
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June 11, 2019

In10s bets big on School ERP Business as UniServe™ Gets Popular among Schools and Parents

UniServe™ cloud based solution has automated over 20 schools’, Admission, Administration, Academics, Assessment and Accounting management with an easy to use interface

Hyderabad
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June 11, 2019

Intense Technologies Announces a Stellar First Half-year, with 48% Topline Growth, Expects to Beat FY 2013-14 Targets

Growth driven by excellent results in overseas markets and investment into new product development and innovation

Hyderabad
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June 11, 2019

Intense Technologies Limited is selected for NASSCOM Emerge 50 2013

Intense Technologies Limited has been selected in the NASSCOM Emerge 50 Awards under the Emerge Growth category

Hyderabad
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June 11, 2019

Intense Tech is Technology Fast 50 2013 Award Winner

Intense Technologies Limited is an Award Winner on the Deloitte Technology Fast 50 India 2013. Attributes its 123 % Revenue Growth to continued product innovation, a consistently customer-centric development roadmap and a strong focus on delivering compelling value propositions.

Hyderabad
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June 11, 2019

Meet Intense Technologies at CommunicAsia 2015

Enterprises have terabytes of customer data in silos that is increasingly becoming difficult to harness. The need of the hour is a customer experience lifecycle platform that provides a 360 degree view of the customer.

Hyderabad
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June 11, 2019

Meet Intense Technologies at UTC Telecom & Technology 2015

Your consumers expect seamless digital experience every time they interact with your brand, while regulatory authorities drive transparency and greater customer engagement. Utility service providers have to quickly modernize their ageing IT ecosystem to infuse business agility for greater customer centricity and higher revenues.

Hyderabad
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June 11, 2019

Big data analytics for B2B digital customer experience – case study

Enterprise customers are going digital and are demanding greater control, transparency, customization and faster service delivery. The need of the hour is a unified platform that can deliver operational efficiency and provide superior customer experience.

Hyderabad
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June 11, 2019

Meet Intense Technologies at Mobile World Congress 2015

Customer centricity is about aligning your processes to suit your customers’ needs than the other way round. It is easier said than done because of the ever expanding service portfolio and complex IT systems operating in silos. To stand out of the crowd you should attain a 360 degree view of your customer.

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Revolutionizing Banking Experiences with Intense Technologies, your digital transformation partner

Hyderabad, 30 January 2024 – Intense Technologies is elated to have participated in the dynamic today event hosted by the Nashik District Urban Banks Association (NUBA) on January 27th and 28th, 2024. As a leading provider of digital customer engagement solutions for prominent banks globally and a proud partner of the Digital India Programme, our team was excited to contribute to the discussions and engagements at this prestigious gathering.

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Intense Technologies Ltd. Announces the Official Launch of its Customer Communications Management (CCM) product, UniServe TM 360 on AWS Marketplace for SAAS Transactions

Hyderabad – January 17, 2024 –Intense Technologies Limited, a global enterprise software products and services company, announced today that its award-winning Customer Communications Management ( CCM) solution UniServeTM 360 has officially gone live on the AWS Marketplace for SAAS transactions, marking a milestone achievement for the company. The announcement follows the successful conclusion of final tests earlier this week.