Customer Identity Management
Eliminate data redundancy and create a single identity for each customer
UniServe™ 1Vu- A comprehensive data de-duplication solution to achieve a single identity of the customer
We have de-duplicated over 400 million records across large engagements using Indian phonetics, and dictionaries, and continue to process online de-duplication requests of 1 million per day.
Powerful De-dupe Engine
High speed of de-duplication that supports both online and offline de-duplication of customer/citizen records.
Connected Customer Experiences
We streamline data from multiple applications and devices to help improve customer experience.
Improved Revenues
Having a single view of your customer and home ID lets you connect related people across lines of business to generate customer loyalty.
Highly Scalable
Our product manages customer identities across multiple lines of business, eliminating the need for engineering resources to dedicate manpower to the task.
UniServe 1Vu
UniServe 1Vu's AI/ML with advanced data matching capability identifies records from different sources in complex forms, e.g., Jumbled Address, Phonetic and NLP for name mishmash, to map to the same unique entity while eliminating data entry errors.
UniServe 1Vu's algorithms have the capability to process complex record matching logic and to detect hard to find matches, by performing multi cluster/dimension de-duplication.
Make your enterprise more customer centric
Digitize customer interactions throughout the customer lifecycle, improve revenues, enhance customer experience, and streamline operations for better productivity.
Customer Lifecycle Management
Break the paradigms associated with legacy back-office infrastructure by incorporatingidentity-centric processeson top of them.
Transform Customer Journeys
Our product provides horizontal user management layers that span across all service silos to deliver the experience users demand today.
GDPR Regulation Compliance
We offer persistent, shareable, and trusted versions of customer identity data. We ensure the data meets relevant regulatory concerns.
Eliminate duplicate data for enhanced business performance
Efficiently search duplicate entries in records or databases, and data standardization ensures accurate data by removing extra spaces and special characters.
Monetize customer data by leveraging data
Use our comprehensive, configurable business process layers above legacy systems to create personalized relationships with each user. Send contextual third-party messages to promote additional value. Integrate all your digital properties, including web and mobile apps, to build a connected experience through the deployment of unified customer identity data.
Third largest telecom company in the world implements
Customer Identity Management Solution
for enhanced customer experience and compliance needs
Read how Intense provided the TSP a de-duplication solution to create a single view of customer within and across Lines of Business. Processing more than 500000 de-duplication requests per day and matching customer records of more than 20 million existing customer records to identify duplicates.