Transform Your Customer Communications-Intense Technologies

Transform Your Customer Communications
Into a Revenue-Driving Engine

Leverage Customer Communication Management to orchestrate 360-degree customer journeys with
hyper-personalized campaigns and omni-channel touchpoints. Minimize operational costs
and ensure centralized governance with a single source of truth.

Boost Revenue Generation and Centralize Communications

UniServe NXT Customer 360O

Optimize customer journeys with our CCM software, ensure regulatory compliance, avoid penalties and fines, and drive cost savings by suppressing redundant communications.

Marketing Automation

Drive personalized marketing campaigns using AI marketing tools to effectively engage specific customer segments at the optimal time and increase wallet share; maintain branding consistency, and track communications effectiveness and performance.

Automated Transmission

Enhance customer engagement through omnichannel marketing across a variety of channels including websites, mobile applications, social media platforms, SMS, IVR, email, WhatsApp, push notifications, and other mediums, while maintaining a flexible and cost-effective approach.

Leverage Communication Governance Hub to Cut Costs and Improve CX

Talk to Us

Why Choose Intense for Communication Governance

create

Drive Revenue Growth

Eliminate redundant communications, identify areas for cost savings, and drive effective cross-sell and up-sell opportunities by leveraging a CXM platform to improve revenue margins.

design

Adopt Centralized Governance

Streamline customer communications with a unified framework that ensures regulatory compliance, supports centralized governance, and delivers consistent, personalized messaging.

design

Leverage 30+ Years of Industry Expertise

With over three decades of expertise in crafting communication strategies for enterprises, we harness the power of our digital experience platform to enable businesses to deliver seamless customer journeys, ensure consistent brand messaging, and foster meaningful connections.

publish

Ensure Security and Compliance

Implement adaptive governance frameworks to ensure data privacy and uphold regulatory standards, effectively avoiding revenue leakages, penalties, and fines, all while accelerating digital transformation.

Customize Customer Journeys Across Omni-Channel Communications

Orchestrate the customer journey based on user-led actions. Stay connected with your customers through their preferred channels in an omnichannel marketing approach, whether it's chat, email, phone, or social media.

Customize Customer Journeys Across Omni-Channel Communications-Intense Technologies
Craft Hyper-Personalized CX-Intense Technologies

Craft Hyper-Personalized CX

Leverage hyper-personalized statement delivery via interactive or video statements on a CXM platform to engage and inform with dynamic content and improve engagement.

AI-Powered Engagement and Analytics

Adopt Communication Platform as a Service (CPaaS) integrated with advanced marketing automation tools for lightning-fast implementation using ready-made APIs to connect seamlessly with your existing technology stack. Empower your business to compose, manage, deliver, and optimize contextual messages across customer journeys, driving impactful omnichannel engagements with data-driven insights.

AI-Powered Engagement and Analytics-Intense Technologies
Collaboration

Get in touch with us today