How to Unlock CX Excellence with Proactive Data Quality Management
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COMPLIMENTARY WEBINAR
How to Unlock CX Excellence with Proactive Data Quality Management
Join our complimentary webinar to uncover how good quality, reliable, and well-governed data can become your biggest CX differentiator, not your blind spot.
Speaker
Joseph Rozario
Vice President - Americas
Intense Technologies Limited
Syed Sadathuddin
Head of Pre-Sales
Intense Technologies Limited
About the session
Every organization today sits on a goldmine of data, but most are not utilizing it to its fullest potential. When data is incomplete, inconsistent, or outdated, it creates a ripple effect across the entire business, from inaccurate insights and compliance risks to disconnected customer experiences. As per McKinsey, 80% of organizations report that some of their divisions operate in silos, maintaining separate data systems, practices, and usage patterns.
On the flip side, when data is clean, trusted, and unified, it becomes a true driver of business growth and digital excellence.
Join our webinar as we explore what true data quality transformation looks like, from breaking down silos and tackling persistent data challenges to building a foundation where every decision, process, and interaction is powered by reliable data. Discover how to make your data business-ready for AI initiatives, improve customer experiences, and reduce operational costs.
On the flip side, when data is clean, trusted, and unified, it becomes a true driver of business growth and digital excellence.
Join our webinar as we explore what true data quality transformation looks like, from breaking down silos and tackling persistent data challenges to building a foundation where every decision, process, and interaction is powered by reliable data. Discover how to make your data business-ready for AI initiatives, improve customer experiences, and reduce operational costs.
Key Takeaways
- The domino effect of strong data quality on operations, decision-making, and customer engagement
- How to move from reactive fixes to a proactive, strategic approach to enterprise data management
- How best-in-class organizations are leveraging intelligent automation and AI in sustaining data quality at scale to improve CX and improve operational agility