COMPLIMENTARY WEBINAR
Unlock The Agentic AI Advantage: Smarter Insurance Operations & Customer Experience (CX)
Learn how Agentic AI is redefining insurance CX to cut down customer service costs, enable 24/7 support, and deliver faster, smarter customer experiences.
Speaker

Santosh Satyam
SVP – Strategy & Growth
Intense Technologies Limited
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About the session
The insurance industry remains rooted in slow, manual processes, and outdated processes. Policyholders often feel like they’re caught in a guessing game rather than receiving clear, personalized service. This disconnect creates significant friction and frustration on both sides; customers struggle to get timely answers, and insurers face inefficiencies that bog down operations.
With Agentic AI, the insurance industry is set to enter a new era of customer experience. For your customers, this means no more waiting or confusion, only personalized, clear, and proactive support that anticipates their needs. For insurers, it means scaling expertise beyond human limits while maintaining transparency and trust.
With Agentic AI, the insurance industry is set to enter a new era of customer experience. For your customers, this means no more waiting or confusion, only personalized, clear, and proactive support that anticipates their needs. For insurers, it means scaling expertise beyond human limits while maintaining transparency and trust.
Watch this webinar with industry expert Santosh Satyam, SVP – Growth & Strategy at In10s as he discusses how agentic AI is not merely automating tasks, it’s building a self-evolving insurance brain that reacts in milliseconds, and scales beyond any traditional team. From answering questions, recommending coverage options, and streamlining claim submissions, improving efficiency and customer satisfaction, learn how Agentic AI chatbots are now able to build a smarter, more transparent, customer-first communication model tailored for today’s digital-first policyholders.
Key Takeaways
- Learn how agentic AI differs from rule-based CX automation
- Identify key infrastructure and data readiness factors
- Examine how trust, transparency, and personalization are engineered into AI agents
- Explore AI agents handling claims initiation processes autonomously to reduce processing time and cut OpEx