Big data analytics for B2B digital customer experience – case study

Enterprise customers are going digital and are demanding greater control, transparency, customization and faster service delivery. The need of the hour is a unified platform that can deliver operational efficiency and provide superior customer experience.

Jayant Dwarkanath (CEO, Intense Technologies) will be talking at CeBIT global conference on 17th March 2015 1:45pm – 2:15pm in Hall 8, Expert stage held in Hannover,Germany on how Intense Technologies digitally transformed enterprise customer experience of a leading telecom service provider in UK. Our digital transformation platform enabled the service provider to differentiate their services and save millions in costs from streamlined operations. The solution enabled them enhanced customer retention due to powerful analytics and service management capabilities.

We encourage you to be present at the CeBIT global conference in Hannover, Germany to be held from 16-20th March 2015 to attend this session or meet us at booth number D50-10, Hall 6.If you cannot make it to this event or want to learn more about this case study before the event, please contact Eduardo Silva, AVP -Europe or the event manager Shishir Kumar, Market Analyst at